Conference Dates & Times

Pre-Registration - Sunday, July 21, 2024 - 3:00PM - 5:30PM

If you want to get a head start (and avoid the lines Monday morning), we will be doing pre-registration in the hotel atrium Sunday afternoon. 

Conference Agenda

As more speakers register and keynotes are confirmed, the agenda below will be updated with additional details. If you are a speaker and you have a question about your session, email trustcon-program@tspa.org.

Please note:

  • Presentation sessions are 50 minutes long, featuring two 20-minute talks back-to-back in the same room, with Q&A following each talk. 
  • Lightning talk sessions are 50 minutes long, featuring a series of short 5-7 minute presentations back-to-back in the same room, followed by Q&A at the end.
  • Panel sessions are 50 minutes long, featuring a discussion between 3-4 panelists and a moderator. Some panels will include Q&A; some will not.
  • Workshops are 90-120-minute hands-on, in-person sessions focused on a specific audience and with specific goals in mind. Attendees should register for workshops in advance to guarantee themselves a seat, as we may not be able to accommodate same-day walk-ins. 
Time Name Session Type Location Name Session Themes
3:00 PM - 5:00 PMTrustCon Pre-Check Market Street Foyer 
3:00 PM - 5:00 PMPre-Registration Ballroom Foyer 
Time Name Session Type Location Name Session Themes
7:30 AM - 9:00 AMRegistration & Breakfast Ballroom Foyer 
9:00 AM - 9:40 AMTrustCon 2024: Opening Remarks PlenaryGrand Ballroom 
9:40 AM - 9:50 AMTrustCon 2024: Champion Sponsor Remarks - Resolver, a Kroll BusinessPlenaryGrand Ballroom 
9:50 AM - 10:10 AMTrustCon 2024: Visionary Sponsor Remarks - GenpactPlenaryGrand Ballroom 
10:10 AM - 10:35 AMTrustCon 2024: Day 1 Keynote - Rumman ChowdhuryPlenaryGrand Ballroom 
10:35 AM - 11:10 AMBreak   
11:00 AM - 12:30 PMReassurance About Age Assurance: Shared Learning on Emerging Practices & StandardsWorkshopPacific Concourse DChild Safety, Policy, Regulation
11:00 AM - 12:30 PMUnpacking the Puzzle: Operationalizing Online Safety Regulations in a Holistic All-Purpose FrameworkWorkshopPacific Concourse KData & Metrics, Policy, Regulation
11:10 AM - 12:00 PMTrust & Safety x Responsible AI: Bridging the GapPanelBayview BDesigning for Safety, Effective Teams, Emerging Trends, Partnerships, Regulation
11:10 AM - 12:00 PMFinancial Grooming: Known as “Pig Butchering” by Criminal EnterprisePanelGrand Ballroom BEmerging Trends, Offline Harms, Partnerships, Wellness & Resilience
11:10 AM - 12:00 PMPlatform Accountability for Elections in the Majority WorldPanelGrand Ballroom CDesigning for Safety, Partnerships, Scaling T&S
11:10 AM - 12:00 PMNavigating Child Rights: Child Safety & Participation in the Digital EnvironmentPanelSeacliff ABChild Safety, Partnerships, Research
11:10 AM - 12:00 PMNetworked Harms: Insights into the Multiplatform World of Online Self-Harm & Eating Disorder CommunitiesPresentationMarinaChild Safety, Emerging Trends, Research, Wellness & Resilience
11:10 AM - 12:00 PMUnveiling the Reaction to Content Scale: A Tailored Approach to Assessing & Mitigating the Impact on Content ModeratorsPresentationSeacliff CDData & Metrics, Research, Wellness & Resilience
11:10 AM - 12:00 PMFrom Chaos to Clarity: A Way Through the AI Framework LabyrinthPresentationBayview AData & Metrics, Emerging Trends, Regulation
11:10 AM - 12:00 PMCoordinated Behavior at Scale: Understanding Abusive Networks & How to Stop ThemPresentationMarinaEmerging Trends, Scaling T&S
11:10 AM - 12:00 PMProtecting the Protectors: Using Generative AI to Ensure Content Moderators’ SafetyPresentationSeacliff CDData & Metrics, Research, Scaling T&S, Wellness & Resilience
11:10 AM - 12:00 PMDo Alternative Dispute Resolution Schemes Really Work When It Comes to Internet Regulation?PresentationBayview APartnerships, Regulation
12:00 PM - 1:30 PMLunch Atrium 
12:20 PM - 1:15 PMRed Teaming Lunch Meetup Atrium 
12:20 PM - 1:30 PMPride@TSPA Lunch Meetup Atrium 
12:30 PM - 1:00 PMQuick Connections @ TrustCon Pacific Concourse 
12:45 PM - 1:30 PMWellbeing Lunch Meetup  Boardroom A 
1:00 PM - 1:30 PMTSPA Coffee Chats Pacific ConcourseCareers
1:30 PM - 2:20 PMIdentifying & Reporting AI-Generated CSAMPanelSeacliff ABChild Safety, Emerging Trends, Operations
1:30 PM - 2:20 PMThe Role of AI & Automation in Enhancing Trust & Safety in GamingPanelGrand Ballroom BEmerging Trends, Operations, Scaling T&S
1:30 PM - 2:20 PM2024: The Year of CompliancePanelBayview BPartnerships, Policy, Regulation
1:30 PM - 2:20 PMBuilding Long Term T&S Careers for ModeratorsPanelGrand Ballroom CEffective Teams, Careers, Wellness & Resilience
1:30 PM - 2:20 PMNavigating Trust: A Framework for Quality & Efficiency Through Policy, Process & ProcedurePresentationSeacliff CDEffective Teams, Making the case for T&S, Operations, Policy, Scaling T&S
1:30 PM - 2:20 PMTaylor Swift, Leonardo DiCaprio & Tom Cruise: No, We're Not Trying To Sell You CookwarePresentationMarinaChild Safety, Emerging Trends, Investigations & Intelligence
1:30 PM - 2:20 PMA Revealing Picture: Inside the Flourishing Online Market for AI-Generated Non-Consensual Nude ImageryPresentationMarinaChild Safety, Emerging Trends, Investigations & Intelligence
1:30 PM - 2:20 PMFrom Review to Resolution: Lessons Learned From Building In-App AppealsPresentationBayview AInvestigations & Intelligence, Operations, Product, Scaling T&S
1:30 PM - 2:20 PMUsing LLMs as Policy Drafting Co-PilotsPresentationSeacliff CDEngineering, Partnerships, Policy, Scaling T&S
1:30 PM - 2:20 PMDiscord’s Warning System in Action: Remediating Users Through Nuanced ActionPresentationBayview AData & Metrics, Designing for Safety, Operations, Product, Scaling T&S
1:30 PM - 3:00 PMUnderstanding Leakage (We're Not Talking About Your Plumbing) & Its Role in Mass Casualty EventsWorkshopPacific Concourse CData & Metrics, Investigations & Intelligence, Offline Harms, Research
1:30 PM - 3:30 PMNetwork Analysis to Discover Emerging Influencers & SuperspreadersWorkshopPacific Concourse DData & Metrics, Engineering, Scaling T&S
1:30 PM - 3:30 PMExploring Safety by DesignWorkshopPacific Concourse LData & Metrics, Partnerships, Product, Scaling T&S
2:15 PM - 4:15 PMTake a Break With Persona Market Street Foyer 
2:20 PM - 2:50 PMBreak   
2:50 PM - 3:40 PMDesigning Dating Apps From the MarginsPanelGrand Ballroom BDesigning for Safety, Offline Harms, Partnerships, Product
2:50 PM - 3:40 PMBreaking the Silence: Marginalized Tech Workers’ Experiences & Community SolidarityPanelGrand Ballroom CCareers, Effective Teams, Making the case for T&S, Wellness & Resilience
2:50 PM - 3:40 PMDesigning Algorithms for Child Safety: Opportunities & ChallengesPanelSeacliff ABChild Safety, Policy, Regulation
2:50 PM - 3:40 PM“I Am Constantly Fearful": How the Distribution of CSAM Endangers Adult Survivors and Ways Platforms Can Promote Survivors' SafetyPresentationBayview AChild Safety, Research
2:50 PM - 3:40 PMModerate Your Workflow: Unlock Cost Efficiencies Through Smarter Workflow StrategiesPresentationMarinaMaking the case for T&S, Scaling T&S
2:50 PM - 3:40 PMIndividual Remedy is Dead, Long Live Individual RemedyPresentationSeacliff CDPolicy, Regulation
2:50 PM - 3:40 PMLantern: Strengthening Industry’s Fight Against Child Sexual Exploitation with Collaborative Signal SharingPresentationBayview AChild Safety, Emerging Trends, Partnerships
2:50 PM - 3:40 PMFrom Costs to Gains: Measuring the Business Value of SafetyPresentationMarinaData & Metrics, Making the case for T&S, Research, Scaling T&S
2:50 PM - 3:40 PMBurden of Proof: Lessons Learned for Regulators From the Oversight Board’s Implementation WorkPresentationSeacliff CDData & Metrics, Partnerships, Policy, Regulation
3:40 PM - 4:10 PMBreak   
4:10 PM - 5:00 PMDo People Outside of Tech Know What Trust & Safety Is?Lightning TalkBayview APartnerships, Regulation, Research
4:10 PM - 5:00 PMHow Data Driven Wellness Approaches Relate to Organizational OutcomesLightning TalkBayview ACareers, Data & Metrics, Effective Teams, Wellness & Resilience
4:10 PM - 5:00 PM5 Tips for Cross-Company Collaboration: Insights From the TSF Research CoalitionLightning TalkBayview AData & Metrics, Partnerships, Research
4:10 PM - 5:00 PMElection Threat Assessment: US-24 Briefing on Emergent Threats & OpportunitiesLightning TalkBayview AEmerging Trends, Investigations & Intelligence, Research
4:10 PM - 5:00 PMBridging Theory and Practice: Introducing the History of Trust & Safety ArchiveLightning TalkBayview AData & Metrics, Emerging Trends, Research
4:10 PM - 5:00 PMAutomatic Appeals: Creating Automatic Reviews of Moderator Splits in Community Standard InterpretationLightning TalkBayview ARegulation, Research, Scaling T&S
4:10 PM - 5:00 PMFor the Kids: Building Consensus on Online Safety LegislationPanelGrand Ballroom BChild Safety, Policy, Regulation
4:10 PM - 5:00 PMDesigning Safety Tools for Users: Where’s the Innovation?PanelSeacliff ABDesigning for Safety, Engineering, Product
4:10 PM - 5:00 PMBuilding & Launching AI Safety PracticesPanelBayview BDesigning for Safety, Policy, Regulation
4:10 PM - 5:00 PMModeration Is Context Specific, But Not How You ThinkPanelGrand Ballroom CEffective Teams, Operations, Research, Scaling T&S
4:10 PM - 5:00 PMBeyond Borders: Lessons From Ghana's Fight Against Child Online Exploitation and CSAMPresentationSeacliff CDChild Safety, Regulation, Research
4:10 PM - 5:00 PMUncovering the Role of Yahoo Boys in the Rise of Financial Sextortion Targeting MinorsPresentationMarinaChild Safety, Emerging Trends, Investigations & Intelligence, Research
4:10 PM - 5:00 PMDisrupting the International Distribution of CSAM Through Victim-Centric TechnologyPresentationSeacliff CDChild Safety, Investigations & Intelligence, Partnerships
4:10 PM - 5:00 PMThe ’Leaked’ Project: Understanding and Addressing Self-Generated Sexual Content Involving Young People in ThailandPresentationMarinaChild Safety, Emerging Trends, Research
5:00 PM - 7:00 PMTrustCon Welcome Reception Atrium 
7:00 PM - 10:00 PMSundown Social - Birds of a Feather (Hosted by Tech Mahindra)   
Time Name Session Type Location Name Session Themes
8:00 AM - 9:00 AMRegistration & Breakfast Ballroom Foyer 
9:00 AM - 9:30 AMTrustCon 2024: Housekeeping and TSPA UpdatesPlenaryGrand Ballroom 
9:30 AM - 9:40 AMTrustCon 2024: Champion Sponsor Remarks - ConcentrixPlenaryGrand Ballroom 
9:40 AM - 10:00 AMTrustCon 2024: Visionary Sponsor Remarks - GooglePlenaryGrand Ballroom 
10:00 AM - 10:30 AMTrustCon 2024: Day 2 Keynote - Catherine TeitelbaumPlenaryGrand Ballroom 
10:30 AM - 11:30 AMTake a Break with Google Pacific Concourse 
10:35 AM - 11:10 AMBreak   
11:00 AM - 12:30 PMTabletop Scenarios for T&S During ElectionsWorkshopPacific Concourse LEffective Teams, Emerging Trends, Offline Harms, Operations
11:00 AM - 12:30 PMCross-Sector Collaboration for Tackling Online Child Sexual Exploitation and AbuseWorkshopPacific Concourse DChild Safety, Emerging Trends, Partnerships, Research
11:10 AM - 12:00 PMRoles, Responsibilities & Organizational Design to Support Trust & Safety at Online PlatformsPanelGrand Ballroom CEffective Teams, Operations, Partnerships, Regulation
11:10 AM - 12:00 PMThe State of Child Safety Tech in 2024PanelGrand Ballroom BChild Safety, Partnerships, Scaling T&S
11:10 AM - 12:00 PMThe Power of Subpoena: How to Spot a Fake Emergency Data RequestPanelSeacliff ABChild Safety, Emerging Trends, Investigations & Intelligence, Offline Harms, Operations
11:10 AM - 12:00 PMT&S in Gen AI: Balancing Freedom and SafetyPanelBayview BEmerging Trends, Making the case for T&S, Partnerships, Policy
11:10 AM - 12:00 PMScaling Trust & Safety in the Fediverse: Insights From the IFTAS Needs AssessmentPresentationBayview AEmerging Trends, Making the case for T&S, Operations, Scaling T&S
11:10 AM - 12:00 PMUnderstanding Facilitator-Perpetrator Engagement & the Role of Technology in Enabling OSAEC in the PhilippinesPresentationMarinaChild Safety, Offline Harms, Research
11:10 AM - 12:00 PMWhat If Your Payment Fraud, Account Takeover & Bot Solutions Actually Talked to Each Other?PresentationSeacliff CDData & Metrics, Engineering, Scaling T&S
11:10 AM - 12:00 PMLeveling Up Our CSAM Detection Capabilities Through Ethical ExperimentationPresentationMarinaChild Safety, Data & Metrics, Engineering
11:10 AM - 12:00 PMUnderstanding Abuse Risks for SaaS ProductsPresentationSeacliff CDEngineering, Making the case for T&S
11:10 AM - 12:00 PMFused Extremism: The Convergence of Violent Extremism – Facilitators, Manifestations, ThreatsPresentationBayview AEmerging Trends, Investigations & Intelligence, Offline Harms
12:00 PM - 1:30 PMLunch Atrium 
12:20 PM - 1:30 PMLATAM Community Meetup Atrium 
12:20 PM - 1:30 PMOffline Harm Meetup Atrium 
12:20 PM - 1:30 PMProduct Managers Meetup Atrium 
12:20 PM - 1:30 PMWomen in Trust & Safety Meetup Atrium 
12:20 PM - 1:30 PMTSPA Legal Circle Lunchtime Meetup Boardroom C 
12:30 PM - 1:30 PMTSPA Coffee Chats Pacific ConcourseCareers
1:30 PM - 2:20 PMStolen Nudes for Sale: Currency and Trade of Non-Consensual Intimate ImagesLightning TalkSeacliff ABEmerging Trends, Investigations & Intelligence, Research
1:30 PM - 2:20 PMAre You For Real? Lessons From Social Networking Apps on Ensuring Authentic Digital Identities in 2024 & BeyondLightning TalkSeacliff ABData & Metrics, Designing for Safety, Investigations & Intelligence, Product
1:30 PM - 2:20 PMHow Much Context? Engineering Metaverse Investigation & Review Tooling at MetaLightning TalkSeacliff ABEmerging Trends, Engineering, Scaling T&S
1:30 PM - 2:20 PMArtificial Deception: How Bad Actors Are Leveraging AI to Spread DisinformationLightning TalkSeacliff ABEmerging Trends, Investigations & Intelligence, Research
1:30 PM - 2:20 PMUnique Safety Challenges on Vstreaming: Using IRIAM as a Case StudyLightning TalkSeacliff ABEmerging Trends, Investigations & Intelligence, Product
1:30 PM - 2:20 PMDumpster Fire Chronicles: How Cross-Functional Teams Extinguish Crisis FlamesPanelBayview BEffective Teams, Operations, Partnerships, Scaling T&S
1:30 PM - 2:20 PMT&S ROI: You're Not Overhead, You Can Business Too!PanelGrand Ballroom BData & Metrics, Making the case for T&S, Research, Scaling T&S
1:30 PM - 2:20 PMEnacting Generative AI Safety by Design Principles to Combat Child Sexual AbusePanelGrand Ballroom CChild Safety, Designing for Safety, Emerging Trends, Engineering
1:30 PM - 2:20 PMPolicy Tuning & ML Embedding Tuning: Two Sides Of The Same CoinPresentationSeacliff CDEffective Teams, Engineering, Scaling T&S
1:30 PM - 2:20 PMMeasure Twice, Cut Once: Grounding Misinformation Detection in Theory & PracticePresentationMarinaData & Metrics, Designing for Safety, Research
1:30 PM - 2:20 PMWhat to Stop, Start & Continue While Surveying Frontline WorkforcePresentationBayview AData & Metrics, Effective Teams, Research, Wellness & Resilience
1:30 PM - 2:20 PMIndirect Swarming & Its Potential Threat to DemocraciesPresentationMarinaData & Metrics, Emerging Trends, Research
1:30 PM - 2:20 PMImproving Video Content Moderation with Explainable Human-AI ReviewsPresentationSeacliff CDOperations, Scaling T&S, Wellness & Resilience
1:30 PM - 2:20 PMSupporting Vulnerable Users in Content Moderation Using UX MethodologiesPresentationBayview ADesigning for Safety, Making the case for T&S, Product, Wellness & Resilience
1:30 PM - 3:00 PMStronger Together: Engaging Parents & Children as Partners in T&SWorkshopPacific Concourse CChild Safety, Designing for Safety, Engineering, Partnerships, Product
1:30 PM - 3:30 PMOff-Platform Conduct Policies: A Hands-On WorkshopWorkshopPacific Concourse LOffline Harms, Policy, Scaling T&S
1:30 PM - 3:30 PM"Alone We May Shine, But Only Together Can We Thrive": A xIndustry Operational Exchange WorkshopWorkshopPacific Concourse DEmerging Trends, Partnerships
1:30 PM - 3:30 PMGlobal Majority Research SalonWorkshopPacific Concourse KMaking the case for T&S, Partnerships, Research
2:20 PM - 2:50 PMBreak   
2:50 PM - 3:40 PMTSPA Town Hall Grand Ballroom A 
2:50 PM - 3:40 PMContent Moderation in the Era of Generative AIPanelGrand Ballroom CEmerging Trends, Engineering, Operations, Scaling T&S
2:50 PM - 3:40 PMEvolving Transparency Reporting: Insights From Transparency ExpertsPanelGrand Ballroom BData & Metrics, Operations, Regulation
2:50 PM - 3:40 PMStronger Together: Enhancing Trust & Safety Solutions Through Collaboration with EngineeringPanelBayview BEffective Teams, Engineering, Partnerships, Scaling T&S
2:50 PM - 3:40 PMMaking Sense of the T&S and Children's Privacy OverlapPresentationSeacliff ABChild Safety, Policy, Regulation
2:50 PM - 3:40 PMDesigning for Child Privacy and Safety: Legal Landscape, Best Practices & ToolsPresentationSeacliff ABChild Safety, Policy, Regulation
2:50 PM - 3:40 PMNavigating AI Misuse Prevention ChallengesPresentationSeacliff CDEmerging Trends, Engineering, Investigations & Intelligence
2:50 PM - 3:40 PMBe Ready, Not Reactive: Preparedness Strategies for GenAI & Major World EventsPresentationBayview AEmerging Trends, Investigations & Intelligence, Making the case for T&S, Scaling T&S
2:50 PM - 3:40 PMCracking the Code of Practice on Disinformation: A Comparative Analysis of Six Major Social Media Platforms in Poland, Slovakia & SpainPresentationBayview AEmerging Trends, Product, Research
2:50 PM - 3:40 PMThe CyberTipline Pipeline: Perspectives From Platforms, NCMEC & Law EnforcementPresentationMarinaChild Safety, Making the case for T&S, Partnerships, Regulation, Research
2:50 PM - 3:40 PMFine-Tuning Generative Models to Create Synthetic Abuse Training DataPresentationSeacliff CDData & Metrics, Engineering, Scaling T&S
2:50 PM - 3:40 PMAn Engineer's Perspective: Practical Considerations for Automating the NCMEC Reporting ProcessPresentationMarinaChild Safety, Engineering, Partnerships
3:40 PM - 4:10 PMBreak   
4:10 PM - 5:00 PMBuilding Resilience: Navigating the Impact of "Less Severe" Content on Moderator Wellbeing & ProductivityPanelGrand Ballroom BEffective Teams, Research, Wellness & Resilience
4:10 PM - 5:00 PM“Pay Or Your Life is Ruined”: A Multi-Stakeholder Discussion of the Latest Sextortion Research & TrendsPanelGrand Ballroom CChild Safety, Emerging Trends, Research
4:10 PM - 5:00 PMElection Integrity Best Practices: How to Prepare Your Platform’s Users for the Biggest Election Year EverPanelBayview BEmerging Trends, Investigations & Intelligence, Regulation
4:10 PM - 5:00 PMThe Co-Evolution of Cybercrime and Safe Browsing Over the Last 2 DecadesPresentationSeacliff CDData & Metrics, Emerging Trends, Engineering
4:10 PM - 5:00 PMProactive Safety Design in Gaming Platforms: Paving the Way for Safe Player ExperiencesPresentationMarinaDesigning for Safety, Making the case for T&S, Product, Scaling T&S
4:10 PM - 5:00 PMChampioning Inclusivity: Unveiling Online Transphobia & Crafting Strategies for a Safe Digital Haven in Dating AppsPresentationMarinaDesigning for Safety, Policy
4:10 PM - 5:00 PMHow to Collaborate With Independent Researchers to Advance Platform Trust & SafetyPresentationBayview AEffective Teams, Offline Harms, Partnerships, Research
4:10 PM - 5:00 PMThe Next Challenge: AI HardwarePresentationBayview ADesigning for Safety, Emerging Trends, Regulation
4:10 PM - 5:00 PMLocal Nuance: From Moderation to ActionPresentationSeacliff ABEmerging Trends, Policy, Research
4:10 PM - 5:00 PMFuture-Proofing T&S ToolingPresentationSeacliff CDEngineering, Operations, Scaling T&S
4:10 PM - 5:00 PMParticipatory Algorithmic Moderation: Opportunities & ChallengesPresentationSeacliff ABDesigning for Safety, Research, Wellness & Resilience
5:00 PM - 7:00 PMGovernance in the Digital Era: A Happy Hour on the Waterfront - Birds of a Feather (Hosted by Meta Governance Team)   
5:00 PM - 7:00 PM#TSCollective Meetup & Live Wine Tasting - Birds of a Feather (Hosted by ActiveFence) Atrium 
5:00 PM - 7:30 PM#Bxl2Bay - Navigating Emerging Threats in the Age of the DSA - Birds of a Feather (Hosted by EU Office in San Francisco & Tremau)   
5:15 PM - 8:00 PMDips, Drinks and Diplomacy - Birds of a Feather (Hosted by Consulates of UK, Denmark, Canada)   
5:30 PM - 8:00 PMTrustCamp - Birds of a Feather (Hosted by TSPA) Pacific Concourse 
5:30 PM - 8:00 PMTrust, Safety and AI Happy Hour - Birds of a Feather (Hosted by Intrinsic)   
5:30 PM - 8:30 PMRooftop Happy Hour - Birds of a Feather (Hosted by Cinder and Accel)   
Time Name Session Type Location Name Session Themes
8:00 AM - 9:00 AMRegistration & Breakfast Ballroom Foyer 
9:00 AM - 9:10 AMTrustCon 2024: Housekeeping and TSPA UpdatesPlenaryGrand Ballroom 
9:10 AM - 9:20 AMTrustCon 2024: Champion Sponsor Remarks - CinderPlenaryGrand Ballroom 
9:20 AM - 9:40 AMTrustCon 2024: Visionary Sponsor Remarks - WiproPlenaryGrand Ballroom 
9:40 AM - 10:35 AMTrustCon 2024: Day 3 Keynote PanelPlenaryGrand Ballroom 
10:35 AM - 11:10 AMBreak   
11:00 AM - 12:30 PMThe Art of Psychological Safety: Using Data & Technology to Protect CSAM Moderators in Real-TimeWorkshopPacific Concourse CData & Metrics, Operations, Wellness & Resilience
11:00 AM - 12:30 PMBanishing BurnoutWorkshopPacific Concourse KCareers, Effective Teams, Wellness & Resilience
11:00 AM - 12:30 PMHow to Measure Children’s Online Experiences: Research Approaches & ChallengesWorkshopPacific Concourse LChild Safety, Data & Metrics, Partnerships, Regulation
11:10 AM - 12:00 PMAge Determination: A Best Practice Guide for Online Platforms with User Generated ContentLightning TalkBayview AChild Safety, Policy
11:10 AM - 12:00 PMA Risk-Based Approach to Online Age Assurance MeasuresLightning TalkBayview AChild Safety, Regulation, Research
11:10 AM - 12:00 PMFast-Tracking CSAM Detection with Hashing & MatchingLightning TalkBayview AChild Safety, Engineering, Regulation
11:10 AM - 12:00 PMDoes AI Pose an Existential Threat to Age Assurance?Lightning TalkBayview AChild Safety, Regulation, Research
11:10 AM - 12:00 PMThe Trust Framework for Transparency Reporting for Online CSEALightning TalkBayview AChild Safety, Data & Metrics, Operations
11:10 AM - 12:00 PMBest Practices for Leveraging Technology in a Safety ContextPanelGrand Ballroom BEmerging Trends, Offline Harms, Regulation
11:10 AM - 12:00 PMOperationalising Risk Assessments: Where Do I Begin?PanelSeacliff ABData & Metrics, Emerging Trends, Product, Regulation
11:10 AM - 12:00 PMCharting the Course Together: Countering CSAM & Reporting it to the National Center for Missing and Exploited ChildrenPanelGrand Ballroom CChild Safety, Partnerships, Regulation, Scaling T&S
11:10 AM - 12:00 PMNSFW T&S: Practices of Adult Content PlatformsPanelBayview BChild Safety, Emerging Trends, Partnerships, Policy
11:10 AM - 12:00 PMAssessing for Online Child Sexual Exploitation and Abuse Risk in Product DevelopmentPresentationMarinaChild Safety, Designing for Safety, Product
11:10 AM - 12:00 PMHow Does Content Policy Development Look Like on an Open-Source Platform?PresentationSeacliff CDPartnerships, Policy, Regulation, Scaling T&S
11:10 AM - 12:00 PMDesigning With Teen Safety in Mind: Research-Informed Content PrinciplesPresentationMarinaChild Safety, Designing for Safety, Product, Wellness & Resilience
12:00 PM - 1:30 PMLunch Atrium 
12:30 PM - 5:00 PMTech Coalition Closed Session [Invite Only] Bayview BChild Safety
12:30 PM - 5:00 PMTech Coalition Closed Session [Invite Only] Bayview AChild Safety
12:30 PM - 5:00 PMTech Coalition Closed Session [Invite Only] MarinaChild Safety
1:00 PM - 4:00 PMChair Massages Pacific Concourse 
1:30 PM - 2:20 PMUX Research in Trust & Safety: Challenges and OpportunitiesPanelSeacliff ABData & Metrics, Partnerships, Research
1:30 PM - 2:20 PM2024 Elections and AI Case Studies: Beware the Six-Fingered ManPanelGrand Ballroom CEmerging Trends, Scaling T&S
1:30 PM - 2:20 PMNetworked: Promoting Regulatory Coherence in the Online WorldPanelGrand Ballroom BPartnerships, Regulation, Scaling T&S
1:30 PM - 2:20 PMUncovering a DPRK Hiring Scheme Targeting Remote IT JobsPresentationSeacliff CDEmerging Trends, Investigations & Intelligence
1:30 PM - 2:20 PMThe Digital Masquerade: Unmasking AI's Phantom JournalistsPresentationSeacliff CDEmerging Trends, Investigations & Intelligence, Research
1:30 PM - 3:00 PMInnovating Transparency: Industry x Regulatory CollaborationWorkshopPacific Concourse DData & Metrics, Operations, Regulation
1:30 PM - 3:00 PMSOS: Bringing Together T&S Professionals and Civil Society to Codesign Escalation Channels for Online AbuseWorkshopPacific Concourse CPartnerships, Regulation, Scaling T&S
1:30 PM - 3:30 PMTSF Roundtable: Language Support, Tooling, and Content Moderation [Invite Only] Boardroom COperations, Partnerships, Product, Research
2:00 PM - 4:00 PMTSPA Open House with a Boba Break Market Street Foyer 
2:20 PM - 2:50 PMBreak   
2:50 PM - 3:40 PMWhole-of-Sector Approaches to Countering Terrorist Use of the InternetPanelGrand Ballroom BOffline Harms, Partnerships, Regulation, Scaling T&S
2:50 PM - 3:40 PMReal World Problems in an Online World: Investigating Offline HarmsPanelSeacliff ABInvestigations & Intelligence, Offline Harms, Operations
2:50 PM - 3:40 PMOpen Source Tooling: The Next Frontier of T&S?PanelGrand Ballroom CEmerging Trends, Engineering, Partnerships, Product, Scaling T&S
2:50 PM - 3:40 PMPersonalizing Trust & Safety in the Metaverse with Comfort ControlsPresentationWater Front CDEDesigning for Safety, Product
2:50 PM - 3:40 PMTrust & Safety Hackathon ResultsPresentationWater Front CDEDesigning for Safety, Emerging Trends, Engineering, Partnerships
2:50 PM - 3:40 PMBalancing Operational Excellence and Agent Well-Being: A Strategic Approach to Trust & SafetyPresentationSeacliff CDEffective Teams, Operations, Wellness & Resilience
2:50 PM - 3:40 PMInvesting in UX Foundations to Speed Up ScalePresentationSeacliff CDDesigning for Safety, Research, Scaling T&S
3:40 PM - 4:10 PMBreak   
4:10 PM - 5:00 PMBuilding a New T&S Team From ScratchLightning TalkGrand Ballroom CEffective Teams, Scaling T&S
4:10 PM - 5:00 PM"We Removed Your Post": Teaching Trust & Safety with Practical Policy ExercisesLightning TalkGrand Ballroom CEffective Teams, Making the case for T&S, Policy, Scaling T&S
4:10 PM - 5:00 PMInsights Into Gen Z Online, Snap’s Digital Well-Being IndexLightning TalkSeacliff ABChild Safety, Data & Metrics, Product, Research
4:10 PM - 5:00 PMConnecting the Dots: A Comprehensive Safety Metrics FrameworkLightning TalkSeacliff ABData & Metrics, Product, Scaling T&S
4:10 PM - 5:00 PMData Communication for Success: Key Strategies for Technical Experts to Deliver Trust & Safety Insights to ExecutivesLightning TalkGrand Ballroom CData & Metrics, Effective Teams, Making the case for T&S
4:10 PM - 5:00 PMCircle to Search: A Case Study in User-Centric PrivacyLightning TalkSeacliff ABDesigning for Safety, Product, Scaling T&S
4:10 PM - 5:00 PMTurning Regulations Into Roadmaps: Why You Need A Global Safety Compliance Task ForceLightning TalkSeacliff ABPolicy, Regulation, Scaling T&S
4:10 PM - 5:00 PMWhy Consistency is Key for Content Moderators: 5 Tips to Improve Your Team’s Mental HealthLightning TalkGrand Ballroom CEffective Teams, Operations, Wellness & Resilience
4:10 PM - 5:00 PMActionable Case Studies: How to Support T&S Professionals Navigating Responsibilities & TradeoffsLightning TalkGrand Ballroom CEffective Teams, Making the case for T&S, Partnerships, Scaling T&S
4:10 PM - 5:00 PMTranslating Policy Into Product: Lessons Learned in Violation TaxonomiesLightning TalkSeacliff ABData & Metrics, Policy, Product
4:10 PM - 5:00 PMWhat Do We Measure When We Measure Trust & Safety?PanelGrand Ballroom BData & Metrics, Making the case for T&S, Research
4:10 PM - 5:00 PMCtrl-Alt-Speech Live: TrustCon EditionPanelGrand Ballroom A 
4:10 PM - 5:00 PMNew Technologies, Old Technologies: Terrorist Use of the Internet and the Adversarial ShiftPresentationSeacliff CDEmerging Trends, Policy
4:10 PM - 5:00 PMMulti-Stakeholder Insights on Extremism & Technology: Bridging the Needs of Platforms & Civil SocietyPresentationSeacliff CDEmerging Trends, Partnerships, Research

Disclaimer

Please note that the content of all sessions (keynotes, presentations, panel discussions, lightning talks, workshops) are the opinion(s) of the presenter(s) and not TSPA.