Conference Dates & Times

Pre-Registration - Sunday, July 21, 2024 - 3:00PM - 5:30PM

If you want to get a head start (and avoid the lines Monday morning), we will be doing pre-registration in the hotel atrium Sunday afternoon. 

Conference Agenda

As more speakers register and keynotes are confirmed, the agenda below will be updated with additional details. If you are a speaker and you have a question about your session, email trustcon-program@tspa.org.

Please note:

  • Presentation sessions are 50 minutes long, featuring two 20-minute talks back-to-back in the same room, with Q&A following each talk. 
  • Lightning talk sessions are 50 minutes long, featuring a series of short 5-7 minute presentations back-to-back in the same room, followed by Q&A at the end.
  • Panel sessions are 50 minutes long, featuring a discussion between 3-4 panelists and a moderator. Some panels will include Q&A; some will not.
  • Workshops are 90-120-minute hands-on, in-person sessions focused on a specific audience and with specific goals in mind. Attendees should register for workshops in advance to guarantee themselves a seat, as we may not be able to accommodate same-day walk-ins. 
Time Name Session Type Location Name Session Themes
3:00 PM - 5:00 PMPre-Registration Ballroom Foyer 
3:00 PM - 5:00 PMTrustCon Pre-Check Market Street Foyer 
Time Name Session Type Location Name Session Themes
7:30 AM - 9:00 AMRegistration & Breakfast Ballroom Foyer 
9:00 AM - 9:40 AMTrustCon 2024: Opening Remarks PlenaryGrand Ballroom 
9:40 AM - 9:50 AMTrustCon 2024: Champion Sponsor Remarks - Resolver, a Kroll BusinessPlenaryGrand Ballroom 
9:50 AM - 10:10 AMTrustCon 2024: Visionary Sponsor Remarks - GenpactPlenaryGrand Ballroom 
10:10 AM - 10:35 AMTrustCon 2024: Day 1 Keynote - Rumman ChowdhuryPlenaryGrand Ballroom 
10:35 AM - 11:10 AMBreak   
11:00 AM - 12:30 PMReassurance About Age Assurance: Shared Learning on Emerging Practices & StandardsWorkshopPacific Concourse DChild Safety, Policy, Regulation
11:00 AM - 12:30 PMUnpacking the Puzzle: Operationalizing Online Safety Regulations in a Holistic All-Purpose FrameworkWorkshopPacific Concourse KData & Metrics, Policy, Regulation
11:10 AM - 12:00 PMNavigating Child Rights: Child Safety & Participation in the Digital EnvironmentPanelSeacliff ABChild Safety, Partnerships, Research
11:10 AM - 12:00 PMTrust & Safety x Responsible AI: Bridging the GapPanelGrand Ballroom ADesigning for Safety, Effective Teams, Emerging Trends, Partnerships, Regulation
11:10 AM - 12:00 PMFinancial Grooming: Known as “Pig Butchering” by Criminal EnterprisePanelGrand Ballroom BEmerging Trends, Offline Harms, Partnerships, Wellness & Resilience
11:10 AM - 12:00 PMPlatform Accountability for Elections in the Majority WorldPanelGrand Ballroom CDesigning for Safety, Partnerships, Scaling T&S
11:10 AM - 12:00 PMFrom Chaos to Clarity: A Way Through the AI Framework LabyrinthPresentationBayview AData & Metrics, Emerging Trends, Regulation
11:10 AM - 12:00 PMDo Alternative Dispute Resolution Schemes Really Work When It Comes to Internet Regulation?PresentationBayview APartnerships, Regulation
11:10 AM - 12:00 PMProtecting the Protectors: Using Generative AI to Ensure Content Moderators’ SafetyPresentationSeacliff CDData & Metrics, Research, Scaling T&S, Wellness & Resilience
11:10 AM - 12:00 PMNetworked Harms: Insights into the Multiplatform World of Online Self-Harm & Eating Disorder CommunitiesPresentationMarinaChild Safety, Emerging Trends, Research, Wellness & Resilience
11:10 AM - 12:00 PMUnveiling the Reaction to Content Scale: A Tailored Approach to Assessing & Mitigating the Impact on Content ModeratorsPresentationSeacliff CDData & Metrics, Research, Wellness & Resilience
11:10 AM - 12:00 PMCoordinated Behavior at Scale: Understanding Abusive Networks & How to Stop ThemPresentationMarinaEmerging Trends, Scaling T&S
12:00 PM - 1:30 PMLunch Atrium 
12:20 PM - 1:15 PMRed Teaming Lunch Meetup Atrium 
12:20 PM - 1:30 PMPride@TSPA Lunch Meetup Atrium 
12:30 PM - 1:00 PMQuick Connections @ TrustCon Pacific Concourse 
12:45 PM - 1:30 PMWellbeing Lunch Meetup  Boardroom B 
1:00 PM - 1:30 PMTSPA Coffee Chats Pacific ConcourseCareers
1:30 PM - 2:20 PMIdentifying & Reporting AI-Generated CSAMPanelSeacliff ABChild Safety, Emerging Trends, Operations
1:30 PM - 2:20 PMThe Role of AI & Automation in Enhancing Trust & Safety in GamingPanelGrand Ballroom BEmerging Trends, Operations, Scaling T&S
1:30 PM - 2:20 PMBuilding Long Term T&S Careers for ModeratorsPanelGrand Ballroom CEffective Teams, Careers, Wellness & Resilience
1:30 PM - 2:20 PM2024: The Year of CompliancePanelGrand Ballroom APartnerships, Policy, Regulation
1:30 PM - 2:20 PMTaylor Swift, Leonardo DiCaprio & Tom Cruise: No, We're Not Trying To Sell You CookwarePresentationMarinaChild Safety, Emerging Trends, Investigations & Intelligence
1:30 PM - 2:20 PMA Revealing Picture: Inside the Flourishing Online Market for AI-Generated Non-Consensual Nude ImageryPresentationMarinaChild Safety, Emerging Trends, Investigations & Intelligence
1:30 PM - 2:20 PMUsing LLMs as Policy Drafting Co-PilotsPresentationSeacliff CDEngineering, Partnerships, Policy, Scaling T&S
1:30 PM - 2:20 PMDiscord’s Warning System in Action: Remediating Users Through Nuanced ActionPresentationBayview AData & Metrics, Designing for Safety, Operations, Product, Scaling T&S
1:30 PM - 2:20 PMNavigating Trust: A Framework for Quality & Efficiency Through Policy, Process & ProcedurePresentationSeacliff CDEffective Teams, Making the case for T&S, Operations, Policy, Scaling T&S
1:30 PM - 2:20 PMFrom Review to Resolution: Lessons Learned From Building In-App AppealsPresentationBayview AInvestigations & Intelligence, Operations, Product, Scaling T&S
1:30 PM - 3:00 PMUnderstanding Leakage (We're Not Talking About Your Plumbing) & Its Role in Mass Casualty EventsWorkshopPacific Concourse CData & Metrics, Investigations & Intelligence, Offline Harms, Research
1:30 PM - 3:30 PMExploring Safety by DesignWorkshopPacific Concourse LData & Metrics, Partnerships, Product, Scaling T&S
1:30 PM - 3:30 PMNetwork Analysis to Discover Emerging Influencers & SuperspreadersWorkshopPacific Concourse DData & Metrics, Engineering, Scaling T&S
2:15 PM - 4:15 PMTake a Break With Persona Market Street Foyer 
2:20 PM - 2:50 PMBreak   
2:50 PM - 3:40 PMBreaking the Silence: Marginalized Tech Workers’ Experiences & Community SolidarityPanelGrand Ballroom CCareers, Effective Teams, Making the case for T&S, Wellness & Resilience
2:50 PM - 3:40 PMDesigning Algorithms for Child Safety: Opportunities & ChallengesPanelSeacliff ABChild Safety, Policy, Regulation
2:50 PM - 3:40 PMModerate Your Workflow: Unlock Cost Efficiencies Through Smarter Workflow StrategiesPresentationMarinaMaking the case for T&S, Scaling T&S
2:50 PM - 3:40 PMBurden of Proof: Lessons Learned for Regulators From the Oversight Board’s Implementation WorkPresentationSeacliff CDData & Metrics, Partnerships, Policy, Regulation
2:50 PM - 3:40 PMFrom Costs to Gains: Measuring the Business Value of SafetyPresentationMarinaData & Metrics, Making the case for T&S, Research, Scaling T&S
2:50 PM - 3:40 PMLantern: Strengthening Industry’s Fight Against Child Sexual Exploitation with Collaborative Signal SharingPresentationBayview AChild Safety, Emerging Trends, Partnerships
2:50 PM - 3:40 PM“I Am Constantly Fearful": How the Distribution of CSAM Endangers Adult Survivors and Ways Platforms Can Promote Survivors' SafetyPresentationBayview AChild Safety, Research
2:50 PM - 3:40 PMIndividual Remedy is Dead, Long Live Individual RemedyPresentationSeacliff CDPolicy, Regulation
3:40 PM - 4:10 PMBreak   
4:10 PM - 5:00 PMBridging Theory and Practice: Introducing the History of Trust & Safety ArchiveLightning TalkBayview AData & Metrics, Emerging Trends, Research
4:10 PM - 5:00 PMElection Threat Assessment: US-24 Briefing on Emergent Threats & OpportunitiesLightning TalkBayview AEmerging Trends, Investigations & Intelligence, Research
4:10 PM - 5:00 PMDo People Outside of Tech Know What Trust & Safety Is?Lightning TalkBayview APartnerships, Regulation, Research
4:10 PM - 5:00 PM5 Tips for Cross-Company Collaboration: Insights From the TSF Research CoalitionLightning TalkBayview AData & Metrics, Partnerships, Research
4:10 PM - 5:00 PMAutomatic Appeals: Creating Automatic Reviews of Moderator Splits in Community Standard InterpretationLightning TalkBayview ARegulation, Research, Scaling T&S
4:10 PM - 5:00 PMHow Data Driven Wellness Approaches Relate to Organizational OutcomesLightning TalkBayview ACareers, Data & Metrics, Effective Teams, Wellness & Resilience
4:10 PM - 5:00 PMFor the Kids: Building Consensus on Online Safety LegislationPanelGrand Ballroom BChild Safety, Policy, Regulation
4:10 PM - 5:00 PMBuilding & Launching AI Safety PracticesPanelGrand Ballroom ADesigning for Safety, Policy, Regulation
4:10 PM - 5:00 PMDesigning Safety Tools for Users: Where’s the Innovation?PanelSeacliff ABDesigning for Safety, Engineering, Product
4:10 PM - 5:00 PMCANCELED: Moderation Is Context Specific, But Not How You ThinkPanelGrand Ballroom CEffective Teams, Operations, Research, Scaling T&S
4:10 PM - 5:00 PMDisrupting the International Distribution of CSAM Through Victim-Centric TechnologyPresentationSeacliff CDChild Safety, Investigations & Intelligence, Partnerships
4:10 PM - 5:00 PMThe ’Leaked’ Project: Understanding and Addressing Self-Generated Sexual Content Involving Young People in ThailandPresentationMarinaChild Safety, Emerging Trends, Research
4:10 PM - 5:00 PMBeyond Borders: Lessons From Ghana's Fight Against Child Online Exploitation and CSAMPresentationSeacliff CDChild Safety, Regulation, Research
4:10 PM - 5:00 PMUncovering the Role of Yahoo Boys in the Rise of Financial Sextortion Targeting MinorsPresentationMarinaChild Safety, Emerging Trends, Investigations & Intelligence, Research
5:00 PM - 7:00 PMTrustCon Welcome Reception Atrium 
7:00 PM - 10:00 PMSundown Social - Birds of a Feather (Hosted by Tech Mahindra)   
Time Name Session Type Location Name Session Themes
8:00 AM - 9:00 AMRegistration & Breakfast Ballroom Foyer 
9:00 AM - 9:30 AMTrustCon 2024: Housekeeping and TSPA UpdatesPlenaryGrand Ballroom 
9:30 AM - 9:40 AMTrustCon 2024: Champion Sponsor Remarks - ConcentrixPlenaryGrand Ballroom 
9:40 AM - 10:00 AMTrustCon 2024: Visionary Sponsor Remarks - GooglePlenaryGrand Ballroom 
10:00 AM - 10:30 AMTrustCon 2024: Day 2 Keynote - Catherine TeitelbaumPlenaryGrand Ballroom 
10:30 AM - 11:30 AMTake a Break with Google Pacific Concourse 
10:35 AM - 11:10 AMBreak   
11:00 AM - 12:30 PMTabletop Scenarios for T&S During ElectionsWorkshopPacific Concourse LEffective Teams, Emerging Trends, Offline Harms, Operations
11:00 AM - 12:30 PMCross-Sector Collaboration for Tackling Online Child Sexual Exploitation and AbuseWorkshopPacific Concourse DChild Safety, Emerging Trends, Partnerships, Research
11:10 AM - 12:00 PMRoles, Responsibilities & Organizational Design to Support Trust & Safety at Online PlatformsPanelGrand Ballroom CEffective Teams, Operations, Partnerships, Regulation
11:10 AM - 12:00 PMThe Power of Subpoena: How to Spot a Fake Emergency Data RequestPanelSeacliff ABChild Safety, Emerging Trends, Investigations & Intelligence, Offline Harms, Operations
11:10 AM - 12:00 PMThe State of Child Safety Tech in 2024PanelGrand Ballroom BChild Safety, Partnerships, Scaling T&S
11:10 AM - 12:00 PMT&S in Gen AI: Balancing Freedom and SafetyPanelGrand Ballroom AEmerging Trends, Making the case for T&S, Partnerships, Policy
11:10 AM - 12:00 PMScaling Trust & Safety in the Fediverse: Insights From the IFTAS Needs AssessmentPresentationBayview AEmerging Trends, Making the case for T&S, Operations, Scaling T&S
11:10 AM - 12:00 PMWhat If Your Payment Fraud, Account Takeover & Bot Solutions Actually Talked to Each Other?PresentationSeacliff CDData & Metrics, Engineering, Scaling T&S
11:10 AM - 12:00 PMFused Extremism: The Convergence of Violent Extremism – Facilitators, Manifestations, ThreatsPresentationBayview AEmerging Trends, Investigations & Intelligence, Offline Harms
11:10 AM - 12:00 PMUnderstanding Abuse Risks for SaaS ProductsPresentationSeacliff CDEngineering, Making the case for T&S
12:00 PM - 1:30 PMLunch Atrium 
12:20 PM - 1:30 PMProduct Managers Meetup Atrium 
12:20 PM - 1:30 PMTSPA Legal Circle Lunchtime Meetup Bayview A 
12:20 PM - 1:30 PMWomen in Trust & Safety Meetup Atrium 
12:20 PM - 1:30 PMOffline Harm Meetup Atrium 
12:20 PM - 1:30 PMLATAM Community Meetup Atrium 
12:30 PM - 1:30 PMTSPA Coffee Chats Pacific ConcourseCareers
1:30 PM - 2:20 PMStolen Nudes for Sale: Currency and Trade of Non-Consensual Intimate ImagesLightning TalkSeacliff ABEmerging Trends, Investigations & Intelligence, Research
1:30 PM - 2:20 PMArtificial Deception: How Bad Actors Are Leveraging AI to Spread DisinformationLightning TalkSeacliff ABEmerging Trends, Investigations & Intelligence, Research
1:30 PM - 2:20 PMAre You For Real? Lessons From Social Networking Apps on Ensuring Authentic Digital Identities in 2024 & BeyondLightning TalkSeacliff ABData & Metrics, Designing for Safety, Investigations & Intelligence, Product
1:30 PM - 2:20 PMHow Much Context? Engineering Metaverse Investigation & Review Tooling at MetaLightning TalkSeacliff ABEmerging Trends, Engineering, Scaling T&S
1:30 PM - 2:20 PMUnique Safety Challenges on Vstreaming: Using IRIAM as a Case StudyLightning TalkSeacliff ABEmerging Trends, Investigations & Intelligence, Product
1:30 PM - 2:20 PMT&S ROI: You're Not Overhead, You Can Business Too!PanelGrand Ballroom BData & Metrics, Making the case for T&S, Research, Scaling T&S
1:30 PM - 2:20 PMEnacting Generative AI Safety by Design Principles to Combat Child Sexual AbusePanelGrand Ballroom CChild Safety, Designing for Safety, Emerging Trends, Engineering
1:30 PM - 2:20 PMDumpster Fire Chronicles: How Cross-Functional Teams Extinguish Crisis FlamesPanelGrand Ballroom AEffective Teams, Operations, Partnerships, Scaling T&S
1:30 PM - 2:20 PMIndirect Swarming & Its Potential Threat to DemocraciesPresentationMarinaData & Metrics, Emerging Trends, Research
1:30 PM - 2:20 PMWhat to Stop, Start & Continue While Surveying Frontline WorkforcePresentationBayview AData & Metrics, Effective Teams, Research, Wellness & Resilience
1:30 PM - 2:20 PMImproving Video Content Moderation with Explainable Human-AI ReviewsPresentationSeacliff CDOperations, Scaling T&S, Wellness & Resilience
1:30 PM - 2:20 PMMeasure Twice, Cut Once: Grounding Misinformation Detection in Theory & PracticePresentationMarinaData & Metrics, Designing for Safety, Research
1:30 PM - 2:20 PMPolicy Tuning & ML Embedding Tuning: Two Sides Of The Same CoinPresentationSeacliff CDEffective Teams, Engineering, Scaling T&S
1:30 PM - 2:20 PMSupporting Vulnerable Users in Content Moderation Using UX MethodologiesPresentationBayview ADesigning for Safety, Making the case for T&S, Product, Wellness & Resilience
1:30 PM - 3:00 PMStronger Together: Engaging Parents & Children as Partners in T&SWorkshopPacific Concourse CChild Safety, Designing for Safety, Engineering, Partnerships, Product
1:30 PM - 3:30 PMGlobal Majority Research SalonWorkshopPacific Concourse KMaking the case for T&S, Partnerships, Research
1:30 PM - 3:30 PMOff-Platform Conduct Policies: A Hands-On WorkshopWorkshopPacific Concourse LOffline Harms, Policy, Scaling T&S
1:30 PM - 3:30 PM"Alone We May Shine, But Only Together Can We Thrive": A xIndustry Operational Exchange WorkshopWorkshopPacific Concourse DEmerging Trends, Partnerships
2:20 PM - 2:50 PMBreak   
2:50 PM - 3:40 PMTSPA Town Hall Bayview B 
2:50 PM - 3:40 PMEvolving Transparency Reporting: Insights From Transparency ExpertsPanelGrand Ballroom BData & Metrics, Operations, Regulation
2:50 PM - 3:40 PMStronger Together: Enhancing Trust & Safety Solutions Through Collaboration with EngineeringPanelGrand Ballroom AEffective Teams, Engineering, Partnerships, Scaling T&S
2:50 PM - 3:40 PMContent Moderation in the Era of Generative AIPanelGrand Ballroom CEmerging Trends, Engineering, Operations, Scaling T&S
2:50 PM - 3:40 PMDesigning for Child Privacy and Safety: Legal Landscape, Best Practices & ToolsPresentationSeacliff ABChild Safety, Policy, Regulation
2:50 PM - 3:40 PMThe CyberTipline Pipeline: Perspectives From Platforms, NCMEC & Law EnforcementPresentationMarinaChild Safety, Making the case for T&S, Partnerships, Regulation, Research
2:50 PM - 3:40 PMAn Engineer's Perspective: Practical Considerations for Automating the NCMEC Reporting ProcessPresentationMarinaChild Safety, Engineering, Partnerships
2:50 PM - 3:40 PMMaking Sense of the T&S and Children's Privacy OverlapPresentationSeacliff ABChild Safety, Policy, Regulation
2:50 PM - 3:40 PMFine-Tuning Generative Models to Create Synthetic Abuse Training DataPresentationSeacliff CDData & Metrics, Engineering, Scaling T&S
2:50 PM - 3:40 PMCracking the Code of Practice on Disinformation: A Comparative Analysis of Six Major Social Media Platforms in Poland, Slovakia & SpainPresentationBayview AEmerging Trends, Product, Research
2:50 PM - 3:40 PMBe Ready, Not Reactive: Preparedness Strategies for GenAI & Major World EventsPresentationBayview AEmerging Trends, Investigations & Intelligence, Making the case for T&S, Scaling T&S
2:50 PM - 3:40 PMNavigating AI Misuse Prevention ChallengesPresentationSeacliff CDEmerging Trends, Engineering, Investigations & Intelligence
3:40 PM - 4:10 PMBreak   
4:10 PM - 5:00 PMBuilding Resilience: Navigating the Impact of "Less Severe" Content on Moderator Wellbeing & ProductivityPanelGrand Ballroom BEffective Teams, Research, Wellness & Resilience
4:10 PM - 5:00 PM“Pay Or Your Life is Ruined”: A Multi-Stakeholder Discussion of the Latest Sextortion Research & TrendsPanelGrand Ballroom CChild Safety, Emerging Trends, Research
4:10 PM - 5:00 PMElection Integrity Best Practices: How to Prepare Your Platform’s Users for the Biggest Election Year EverPanelGrand Ballroom AEmerging Trends, Investigations & Intelligence, Regulation
4:10 PM - 5:00 PMThe Co-Evolution of Cybercrime and Safe Browsing Over the Last 2 DecadesPresentationSeacliff CDData & Metrics, Emerging Trends, Engineering
4:10 PM - 5:00 PMProactive Safety Design in Gaming Platforms: Paving the Way for Safe Player ExperiencesPresentationMarinaDesigning for Safety, Making the case for T&S, Product, Scaling T&S
4:10 PM - 5:00 PMChampioning Inclusivity: Unveiling Online Transphobia & Crafting Strategies for a Safe Digital Haven in Dating AppsPresentationMarinaDesigning for Safety, Policy
4:10 PM - 5:00 PMHow to Collaborate With Independent Researchers to Advance Platform Trust & SafetyPresentationBayview AEffective Teams, Offline Harms, Partnerships, Research
4:10 PM - 5:00 PMThe Next Challenge: AI HardwarePresentationBayview ADesigning for Safety, Emerging Trends, Regulation
4:10 PM - 5:00 PMParticipatory Algorithmic Moderation: Opportunities & ChallengesPresentationSeacliff ABDesigning for Safety, Research, Wellness & Resilience
4:10 PM - 5:00 PMFuture-Proofing T&S ToolingPresentationSeacliff CDEngineering, Operations, Scaling T&S
4:10 PM - 5:00 PMLocal Nuance: From Moderation to ActionPresentationSeacliff ABEmerging Trends, Policy, Research
5:00 PM - 7:00 PMGovernance in the Digital Era: A Happy Hour on the Waterfront - Birds of a Feather (Hosted by Meta Governance Team)   
5:00 PM - 7:00 PM#TSCollective Meetup & Live Wine Tasting - Birds of a Feather (Hosted by ActiveFence) Atrium 
5:00 PM - 7:30 PM#Bxl2Bay - Navigating Emerging Threats in the Age of the DSA - Birds of a Feather (Hosted by EU Office in San Francisco & Tremau)   
5:10 PM - 5:30 PMRevitalizing Sound Bath  Garden B 
5:15 PM - 8:00 PMDips, Drinks and Diplomacy - Birds of a Feather (Hosted by Consulates of UK, Denmark, Canada)   
5:30 PM - 8:00 PMTrustCamp - Birds of a Feather (Hosted by TSPA) Pacific Concourse 
5:30 PM - 8:00 PMTrust, Safety and AI Happy Hour - Birds of a Feather (Hosted by Intrinsic)   
5:30 PM - 8:30 PMRooftop Happy Hour - Birds of a Feather (Hosted by Cinder and Accel)   
Time Name Session Type Location Name Session Themes
8:00 AM - 9:00 AMRegistration & Breakfast Ballroom Foyer 
9:00 AM - 9:10 AMTrustCon 2024: Housekeeping and TSPA UpdatesPlenaryGrand Ballroom 
9:10 AM - 9:20 AMTrustCon 2024: Champion Sponsor Remarks - CinderPlenaryGrand Ballroom 
9:20 AM - 9:40 AMTrustCon 2024: Visionary Sponsor Remarks - WiproPlenaryGrand Ballroom 
9:40 AM - 10:35 AMTrustCon 2024: Day 3 Keynote PanelPlenaryGrand Ballroom 
10:35 AM - 11:10 AMBreak   
11:00 AM - 12:30 PMThe Art of Psychological Safety: Using Data & Technology to Protect CSAM Moderators in Real-TimeWorkshopPacific Concourse CData & Metrics, Operations, Wellness & Resilience
11:00 AM - 12:30 PMHow to Measure Children’s Online Experiences: Research Approaches & ChallengesWorkshopPacific Concourse LChild Safety, Data & Metrics, Partnerships, Regulation
11:00 AM - 12:30 PMBanishing BurnoutWorkshopPacific Concourse KCareers, Effective Teams, Wellness & Resilience
11:10 AM - 12:00 PMFast-Tracking CSAM Detection with Hashing & MatchingLightning TalkBayview AChild Safety, Engineering, Regulation
11:10 AM - 12:00 PMThe Trust Framework for Transparency Reporting for Online CSEALightning TalkBayview AChild Safety, Data & Metrics, Operations
11:10 AM - 12:00 PMAge Determination: A Best Practice Guide for Online Platforms with User Generated ContentLightning TalkBayview AChild Safety, Policy
11:10 AM - 12:00 PMDoes AI Pose an Existential Threat to Age Assurance?Lightning TalkBayview AChild Safety, Regulation, Research
11:10 AM - 12:00 PMA Risk-Based Approach to Online Age Assurance MeasuresLightning TalkBayview AChild Safety, Regulation, Research
11:10 AM - 12:00 PMCharting the Course Together: Countering CSAM & Reporting it to the National Center for Missing and Exploited ChildrenPanelGrand Ballroom CChild Safety, Partnerships, Regulation, Scaling T&S
11:10 AM - 12:00 PMNSFW T&S: Practices of Adult Content PlatformsPanelGrand Ballroom AChild Safety, Emerging Trends, Partnerships, Policy
11:10 AM - 12:00 PMBest Practices for Leveraging Technology in a Safety ContextPanelGrand Ballroom BEmerging Trends, Offline Harms, Regulation
11:10 AM - 12:00 PMOperationalising Risk Assessments: Where Do I Begin?PanelSeacliff ABData & Metrics, Emerging Trends, Product, Regulation
11:10 AM - 12:00 PMOpen Source Tooling: The Next Frontier of T&S?PanelBayview BEmerging Trends, Engineering, Partnerships, Product, Scaling T&S
11:10 AM - 12:00 PMAssessing for Online Child Sexual Exploitation and Abuse Risk in Product DevelopmentPresentationMarinaChild Safety, Designing for Safety, Product
11:10 AM - 12:00 PMLeveling Up Our CSAM Detection Capabilities Through Ethical ExperimentationPresentationSeacliff CDChild Safety, Data & Metrics, Engineering
11:10 AM - 12:00 PMDesigning With Teen Safety in Mind: Research-Informed Content PrinciplesPresentationMarinaChild Safety, Designing for Safety, Product, Wellness & Resilience
11:10 AM - 12:00 PMHow Does Content Policy Development Look Like on an Open-Source Platform?PresentationSeacliff CDPartnerships, Policy, Regulation, Scaling T&S
12:00 PM - 1:30 PMLunch Atrium 
12:30 PM - 5:00 PMTech Coalition Closed Session [Invite Only] MarinaChild Safety
12:30 PM - 5:00 PMTech Coalition Closed Session [Invite Only] Bayview BChild Safety
12:30 PM - 5:00 PMTech Coalition Closed Session [Invite Only] Bayview AChild Safety
1:00 PM - 4:00 PMChair Massages Pacific Concourse 
1:30 PM - 2:20 PMNetworked: Promoting Regulatory Coherence in the Online WorldPanelGrand Ballroom BPartnerships, Regulation, Scaling T&S
1:30 PM - 2:20 PMUX Research in Trust & Safety: Challenges and OpportunitiesPanelSeacliff ABData & Metrics, Partnerships, Research
1:30 PM - 2:20 PM2024 Elections and AI Case Studies: Beware the Six-Fingered ManPanelGrand Ballroom CEmerging Trends, Scaling T&S
1:30 PM - 2:20 PMUncovering a DPRK Hiring Scheme Targeting Remote IT JobsPresentationSeacliff CDEmerging Trends, Investigations & Intelligence
1:30 PM - 2:20 PMThe Digital Masquerade: Unmasking AI's Phantom JournalistsPresentationSeacliff CDEmerging Trends, Investigations & Intelligence, Research
1:30 PM - 3:00 PMInnovating Transparency: Industry x Regulatory CollaborationWorkshopPacific Concourse DData & Metrics, Operations, Regulation
1:30 PM - 3:00 PMSOS: Bringing Together T&S Professionals and Civil Society to Codesign Escalation Channels for Online AbuseWorkshopPacific Concourse CPartnerships, Regulation, Scaling T&S
1:30 PM - 3:30 PMTSF Roundtable: Language Support, Tooling, and Content Moderation [Invite Only] Boardroom COperations, Partnerships, Product, Research
2:00 PM - 4:00 PMTSPA Open House with a Boba Break Market Street Foyer 
2:20 PM - 2:50 PMBreak   
2:50 PM - 3:40 PMReal World Problems in an Online World: Investigating Offline HarmsPanelSeacliff ABInvestigations & Intelligence, Offline Harms, Operations
2:50 PM - 3:40 PMWhole-of-Sector Approaches to Countering Terrorist Use of the InternetPanelGrand Ballroom BOffline Harms, Partnerships, Regulation, Scaling T&S
2:50 PM - 3:40 PMDesigning Dating Apps From the MarginsPanelGrand Ballroom CDesigning for Safety, Offline Harms, Partnerships, Product
2:50 PM - 3:40 PMBalancing Operational Excellence and Agent Well-Being: A Strategic Approach to Trust & SafetyPresentationSeacliff CDEffective Teams, Operations, Wellness & Resilience
2:50 PM - 3:40 PMCANCELED - Trust & Safety Hackathon ResultsPresentationWater Front CDEDesigning for Safety, Emerging Trends, Engineering, Partnerships
2:50 PM - 3:40 PMInvesting in UX Foundations to Speed Up ScalePresentationSeacliff CDDesigning for Safety, Research, Scaling T&S
2:50 PM - 3:40 PMPersonalizing Trust & Safety in the Metaverse with Comfort ControlsPresentationWater Front CDEDesigning for Safety, Product
3:40 PM - 4:10 PMBreak   
4:10 PM - 5:00 PMTranslating Policy Into Product: Lessons Learned in Violation TaxonomiesLightning TalkSeacliff ABData & Metrics, Policy, Product
4:10 PM - 5:00 PMActionable Case Studies: How to Support T&S Professionals Navigating Responsibilities & TradeoffsLightning TalkGrand Ballroom CEffective Teams, Making the case for T&S, Partnerships, Scaling T&S
4:10 PM - 5:00 PMCircle to Search: A Case Study in User-Centric PrivacyLightning TalkSeacliff ABDesigning for Safety, Product, Scaling T&S
4:10 PM - 5:00 PMConnecting the Dots: A Comprehensive Safety Metrics FrameworkLightning TalkSeacliff ABData & Metrics, Product, Scaling T&S
4:10 PM - 5:00 PM#BlackModsMatter: Key Findings from a Study of Reddit's Black ProtectorsLightning TalkSeacliff ABResearch, Wellness & Resilience
4:10 PM - 5:00 PMBuilding a New T&S Team From ScratchLightning TalkGrand Ballroom CEffective Teams, Scaling T&S
4:10 PM - 5:00 PMTurning Regulations Into Roadmaps: Why You Need A Global Safety Compliance Task ForceLightning TalkSeacliff ABPolicy, Regulation, Scaling T&S
4:10 PM - 5:00 PMData Communication for Success: Key Strategies for Technical Experts to Deliver Trust & Safety Insights to ExecutivesLightning TalkGrand Ballroom CData & Metrics, Effective Teams, Making the case for T&S
4:10 PM - 5:00 PM"We Removed Your Post": Teaching Trust & Safety with Practical Policy ExercisesLightning TalkGrand Ballroom CEffective Teams, Making the case for T&S, Policy, Scaling T&S
4:10 PM - 5:00 PMWhy Consistency is Key for Content Moderators: 5 Tips to Improve Your Team’s Mental HealthLightning TalkGrand Ballroom CEffective Teams, Operations, Wellness & Resilience
4:10 PM - 5:00 PMInsights Into Gen Z Online, Snap’s Digital Well-Being IndexLightning TalkSeacliff ABChild Safety, Data & Metrics, Product, Research
4:10 PM - 5:00 PMWhat Do We Measure When We Measure Trust & Safety?PanelGrand Ballroom BData & Metrics, Making the case for T&S, Research
4:10 PM - 5:00 PMCtrl-Alt-Speech Live: TrustCon EditionPanelGrand Ballroom A 
4:10 PM - 5:00 PMMulti-Stakeholder Insights on Extremism & Technology: Bridging the Needs of Platforms & Civil SocietyPresentationSeacliff CDEmerging Trends, Partnerships, Research
4:10 PM - 5:00 PMNew Technologies, Old Technologies: Terrorist Use of the Internet and the Adversarial ShiftPresentationSeacliff CDEmerging Trends, Policy

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Please note that the content of all sessions (keynotes, presentations, panel discussions, lightning talks, workshops) are the opinion(s) of the presenter(s) and not TSPA.