This talk is part of a two-presentation session running from 11:10 AM -12:00 PM. The session will feature two presentations back-to-back, with Q&A after each presentation.
Trust & Safety is a critical concern typically associated with social media and gaming platforms. However, it is increasingly vital for SaaS products, which face a unique set of challenges and risks. In this talk, drawing on our experiences with safeguarding Notion—a leading SaaS tool—we will introduce a framework to aid professionals in better understanding and managing the diverse abuse risks that SaaS products encounter. We hope our talk can help Trust & Safety professionals not only more effectively mitigate these risks but also engage more meaningfully with stakeholders about the significance of their efforts.