Name
Real World Problems in an Online World: Investigating Offline Harms
Description

For companies and platforms that facilitate in-person connections and interactions, this panel is for you.  We face a myriad of challenges when investigating reports of offline behavior, from having limited information to grappling with the ethics of our decision-making to feelings of helplessness to fully resolve issues for our users. Panelists will discuss these unique challenges and their approach to safety within their particular discipline. Topics of discussion will include:

  • Types/range of offline harms to consider, from minor to severe
  • Investigative best practices
  • Nuances of user safety and confidentiality
  • How companies and platforms enforce actions on reported offline harm
  • Resources provided for user to recover and heal from their experience.
Location Name
Seacliff AB
Date
Wednesday, July 24, 2024
Time
2:50 PM - 3:40 PM
Session Type
Panel
Track
Investigations & Intelligence
Session Themes
Investigations & Intelligence, Offline Harms, Operations
Audience
No press
Will this session be recorded?
No