7:30 AM - 9:00 AM | Breakfast | | Market Street Foyer |
8:00 AM - 9:00 AM | Registration | | Ballroom Foyer |
9:00 AM - 9:10 AM | TrustCon 2023: Opening Remarks | Plenary | Ballroom |
9:10 AM - 9:35 AM | TrustCon 2023: Sponsor Remarks - Concentrix & Genpact | Plenary | Ballroom |
9:35 AM - 10:30 AM | TrustCon 2023: Fireside Chat with Yoel Roth and Zoe Schiffer | Plenary | Ballroom |
10:30 AM - 11:00 AM | Break | | |
11:00 AM - 12:30 PM | It’s Not How Old You Are, It’s How Old You Appeal: How to Age Up & Age Down Online Platform Policies for Mixed Age Audiences | Workshop | Boardroom B |
11:00 AM - 12:30 PM | Defining the Space: Making the Most of Your Code of Conduct | Workshop | Boardroom C |
11:10 AM - 12:00 PM | Off the Record: The Media and Trust & Safety (Redux) | Panel | Ballroom A |
11:10 AM - 12:00 PM | Looking Up and Out: Findings and Recommendations from the Task Force for a Trustworthy Future Web | Panel | Ballroom B |
11:10 AM - 12:00 PM | Offline Harms in an Online World | Panel | Ballroom C |
11:10 AM - 12:00 PM | Operationalizing Community Participation in Trust and Safety | Panel | Seacliff A |
11:10 AM - 12:00 PM | Policy & Partnerships Lightning Talks | Trust & Safety at the United Nations? The Global Digital Compact and What's Next | Lightning Talk | Seacliff B |
11:10 AM - 12:00 PM | Policy & Partnerships Lightning Talks | Navigating Cultural Content Moderation: Tips to Moderate Content Across Cultures | Lightning Talk | Seacliff B |
11:10 AM - 12:00 PM | Policy & Partnerships Lightning Talks | Designing Policies that Balance Safety and Expression | Lightning Talk | Seacliff B |
11:10 AM - 12:00 PM | Policy & Partnerships Lightning Talk | Regulating Decentralized Speech: Content Policy on the Decentralized Web | Lightning Talk | Seacliff B |
11:10 AM - 12:00 PM | Policy & Partnerships Lightning Talks | Exposing the Harassment Campaign Against Female Iranian Journalists | Lightning Talk | Seacliff B |
11:10 AM - 12:00 PM | Policy & Partnerships Lightning Talks | Supporting Trust & Safety Through Social Media Agreements | Lightning Talk | Seacliff B |
11:10 AM - 12:00 PM | Deep, Incredible, Hyperactive Empathy: Care and Sustainability in Trust & Safety Work | Presentation | Seacliff C |
11:10 AM - 12:00 PM | Trust & Safety Hackathon Results | Presentation | Seacliff C |
11:10 AM - 12:00 PM | Shaping Instagram’s Approach to Ranking & Recommendations | Presentation | Seacliff D |
11:10 AM - 12:00 PM | Enabling Discovery by Prioritizing Safety | Presentation | Seacliff D |
12:00 PM - 1:30 PM | Lunch | | Market Street Foyer |
1:30 PM - 2:20 PM | Designing for Safety: Lessons from Twitter's Former Product Trust Team | Panel | Ballroom A |
1:30 PM - 2:20 PM | One in Three: Developing Rights-Informed Policies and Products for Youth | Panel | Ballroom B |
1:30 PM - 2:20 PM | Everyone's Business: How We Get the Public to Care about Trust and Safety | Panel | Ballroom C |
1:30 PM - 2:20 PM | Dipping Your Toes into PhotoDNA: How to Avoid Drowning | Presentation | Seacliff A |
1:30 PM - 2:20 PM | Using Large Language Models for Policy Development and Content Moderation | Presentation | Seacliff A |
1:30 PM - 2:20 PM | How Games & Simulations Can Improve Trust & Safety | Presentation | Seacliff B |
1:30 PM - 2:20 PM | Lessons Learned in Cross-Functional Relationship Building by Zoom Trust and Safety | Presentation | Seacliff B |
1:30 PM - 2:20 PM | Cloudy with a Chance of Misinformation: How Climate Change Denialism is Spread on Social Media | Presentation | Seacliff C |
1:30 PM - 2:20 PM | A Mid-Year Check-In: Trends and Tactics in Child Safety, Terrorism, Hate Speech, and Misinformation | Presentation | Seacliff C |
1:30 PM - 2:20 PM | Protecting the Metaverse | Presentation | Seacliff D |
1:30 PM - 3:00 PM | Working with Humans is Hard: Understanding Stress and Trauma to Create Effective Systems | Workshop | Boardroom C |
1:30 PM - 3:30 PM | What Does Regulation Look Like In Practice? The Supervision Model | Workshop | Marina |
2:20 PM - 2:50 PM | Break | | |
2:50 PM - 3:40 PM | Trust and Safety in a Regulated World | Panel | Ballroom A |
2:50 PM - 3:40 PM | Languages Left Behind: Automation in Trust & Safety Across Border, Languages, and Contexts | Panel | Ballroom B |
2:50 PM - 3:40 PM | Don't Ship the Org Chart: How Policy & Product Team Partnership Keeps Our Community Safer | Panel | Ballroom C |
2:50 PM - 3:40 PM | Safety & Community Lightning Talks | Trust and Safety by the People, for the People: Working with Volunteers on Policy and Enforcement | Lightning Talk | Seacliff A |
2:50 PM - 3:40 PM | Safety & Community Lightning Talks | Cultivating a Tech & Society Lens for MBAs | Lightning Talk | Seacliff A |
2:50 PM - 3:40 PM | Safety & Community Lightning Talks | PhilMod: Towards a Philosophy of Content Moderation | Lightning Talk | Seacliff A |
2:50 PM - 3:40 PM | Safety & Community Lightning Talks | Policy Design for Community Moderation | Lightning Talk | Seacliff A |
2:50 PM - 3:40 PM | Safety & Community Lightning Talks | Mental Health for Digital Citizens | Lightning Talk | Seacliff A |
2:50 PM - 3:40 PM | Safety & Community Lightning Talks | Mobilizing Student Communities in the Global South to Build Civic Integrity Tools for Journalists | Lightning Talk | Seacliff A |
2:50 PM - 3:40 PM | How to Build a Wellness Program for Trust and Safety Professionals | Presentation | Seacliff B |
2:50 PM - 3:40 PM | Building Resilient Trust and Safety Practises | Presentation | Seacliff B |
2:50 PM - 3:40 PM | Online Regulation of Terrorist Content: Trends and Competing Demands for Tech Companies | Presentation | Seacliff C |
2:50 PM - 3:40 PM | History of Hate and Terrorism Online | Presentation | Seacliff C |
2:50 PM - 3:40 PM | Healing from Harm: Supporting Those Who Experience Sexual Violence and Relationship Abuse | Presentation | Seacliff D |
2:50 PM - 3:40 PM | How Stakeholder Engagement Has Helped Ensure Safety and Voice for People on the Move | Presentation | Seacliff D |
3:40 PM - 4:00 PM | Break | | |
4:00 PM - 4:50 PM | Identifying Violative Activity and Assessing Risk: Terrorism and Violent Extremism | Panel | Ballroom A |
4:00 PM - 4:50 PM | Vulnerable Groups and Connectivity: Improving Access while Safeguarding Against Online Harms | Panel | Ballroom B |
4:00 PM - 4:50 PM | The Future of Online Child Protection: Exploring the Impact of Age-Verification | Panel | Ballroom C |
4:00 PM - 4:50 PM | Venture Funding for Trust & Safety | Panel | Seacliff A |
4:00 PM - 4:50 PM | Navigating the Impossible Dilemmas of Safety Leadership | Presentation | Seacliff B |
4:00 PM - 4:50 PM | Building a Sustainable Staff Wellness Programme | Presentation | Seacliff B |
4:00 PM - 4:50 PM | International State of Safety Tech: Lessons from Engaging the Global Trust & Safety Ecosystem | Presentation | Seacliff C |
4:00 PM - 4:50 PM | Standardizing Trust & Safety Lingo | Presentation | Seacliff C |