Dealing confidently with the full cross section of online harms Crisp, a Kroll business, has spent 18 years developing an ever evolving approach to holistic Staff Wellness. From engineers to operational staff, to wider business functions. This presentation will cover the company’s journey, the resources that it has drawn on from across Trust and Safety, First Responders/ Emergency Services, Military, NGOs and Health Care Professionals. Discussing how Staff Wellness considerations begin as part of the recruitment process all the way through a staff members journey with Crisp and potentially beyond. It will provide the Crisp combined view on best practice and the lessons learned along the way on how to navigate this evolving and critical area for Sustainable Trust and Safety.