Volunteer Opportunities
Applications are now closed.
We have on-site volunteer opportunities at TrustCon. Conference volunteers are an essential part of TrustCon and volunteers will play a major role in helping us put on this one-of-a-kind conference.
In-person conference volunteers will be expected to work five hours each day, Sunday, July 21 through Wednesday, July 24. If you are unable to commit to this time, but would still like to volunteer, reach out to us. Volunteer selection is through an application process and is open to both TSPA members and non-members.
Deadlines and Important Dates
- Applications due: April 30, 2024
- Notification: May 15, 2024
- Virtual orientation (mandatory): Tuesday, June 25, 2024 (11:00 AM PT)
- On-site orientation (mandatory): Sunday, July 21, 2024 (tentatively 1:00-2:30 PM PT)
Volunteer Opportunities
Below are some examples of what you may be doing as a volunteer. Please note that while we will take your preference into consideration, final volunteer assignments will be made by TSPA.
- Assist with event set up
- Provide registration support
- Serve as room monitors during sessions, including assisting speakers with set-up, time-keeping, ensuring that attendees meet session entry requirements (such as members only, etc.)
- Support various TSPA community activities
- Help guide attendees and answer questions
Volunteer Hours
We will ask that you work 5-hour shifts per day, with 2 shifts available on Sunday and 3 shifts available Monday - Wednesday.
- Sunday, July 21 - 9:00 am - 7:00 pm
- Monday, July 22 - Wednesday, July 24 - 7:00 am - 7:00 pm
Volunteer Perks
It is important to us that your volunteer experience is rewarding.
- Attend sessions of your choice (when you’re not volunteering) and network with other trust and safety professionals
- Breakfast and lunch will be included all days you are volunteering
- Complimentary registration
- Reimbursable local travel costs (with receipts)
- On-site accommodations is available for non-local volunteers (note: this is limited and only available upon request, until we run out of rooms)
What will I be doing?
Generally, volunteers can expect to:
- Assist with event set-up
- Provide registration support
- Serve as room monitors during sessions, including assisting speakers with set-up, time-keeping, ensuring that attendees meet session entry requirements (such as members only, etc.)
- Support various TSPA community activities
- Help guide attendees and answer questions
When will I know what I’ll be doing?
A breakdown of roles and responsibilities will be given during virtual orientation. We will take your preferences into consideration; we expect to have assignments out by July 12.
What’s the attire?
We recommend business casual attire and comfortable shoes as volunteers may be standing for extended periods during their shift.
What will be covered by TSPA?
TSPA will reimburse local travel costs (with receipts). Additionally, volunteers receive free registration, and if needed, a hotel room for non-local volunteers (first-come, first serve).
If TSPA provides a hotel room for me, will I need to share it with someone?
No.
Can I bring a partner?
Sure. Just keep in mind that each attendee, including partners will need a ticket to attend TrustCon.
Will I have to leave a card for hotel incidentals?
Yes. TSPA will only cover the room and taxes. Any additional charges to the room will be your responsibility. Your card may also be charged a deposit.
Are meals covered?
As part of their TrustCon tickets, all attendees will receive complimentary breakfast and lunch. Several evening networking events will also provide food.
Who do I communicate with about food restrictions?
Food restrictions are covered at registration. Check your volunteer acceptance email for the volunteer registration link.
I registered before I heard I was accepted as a volunteer. How do I request a refund?
Contact trustcon-registration@tspa.org.
When/where do I receive my credentials?
All attendees will receive their lanyards at the registration table at check-in.
Can I volunteer more or less hours than the 5-hour shift per day?
We will do our best to accommodate schedule requests; however we will require volunteers to be available at least 5 hours a day.
What if I don’t like the role that I was assigned? Can I switch?
We can change volunteer assignments based on our discretion and the needs of the conference. We may not be able to accommodate your requests.
What if I’m unable to continue volunteering?
If you’re unable to volunteer, please let us know immediately. If you still want to attend the conference, we will ask that you switch your registration to a paid attendee registration and we will no longer be able to provide any reimbursement or hotel room accommodations.
Who do I contact with questions before/during the event?
Reach out to us at trustcon@tspa.org.
