The PMC approach is a framework that can be used to address various aspects of wellbeing, including physical, emotional, social, and occupational. The approach is based on three main pillars: preparing individuals for potential stressors or challenges, managing these stressors when they occur, and providing care to support recovery and resilience. This Lightning Talk will focus on how TP uses the PMC approach for the design and implementation of its wellness program, and will answer questions such as: How can you design a successful wellness program for content moderators? How can wellness programs be effectively scaled to a globally distributed workforce? How does this build resiliency for moderators?

Lightning talks are 5-7 minute talks grouped with other 5-7 minute talks across a 50 minute session. There will be time for Q&A after all of the lightning talks in a session.