Full Name
Hayley Bierbaum
Job Title
User Experience Researcher
Company
Google
Speaker Bio
Hayley is a Senior UX Researcher on YouTube’s Trust and Safety team where she leads research on topics of building trust with our users through policy experiences (i.e., reporting, appeals, resolution moments, policy comms), content safety, and generative AI risks and harms. She’s worked in research for more than 10 years at organizations like YouTube, Airbnb, Robinhood, and Forrester Research.
Linkedin: https://www.linkedin.com/in/hayleybierbaum/
Speaking At
UX Research in Trust & Safety: Challenges and Opportunities
Hayley Bierbaum