This talk is part of a two-presentation session running from 2:50 PM - 3:40 PM. The session will feature two presentations back-to-back, with Q&A after each presentation.

After talking to countless industry professionals to learn about current NCMEC reporting processes, I learned reporting to NCMEC is hard, both technically and operationally. This talk focuses on the technical challenges I faced while building a NCMEC integration at Cinder, and also addresses product tradeoffs and operational complexities of NCMEC reporting including how we stream upload data to NCMEC with continuous hashing and verification. I will share insights and learnings from talking to experts on the complexity of child safety investigations. Then, I will dive into hard tradeoffs we’ve made about how much to automate and speed up resolution, and when human intervention and manual reporting is necessary. Lastly, I’ll also cover the role wellness features can play to protect the well-being of users.